Nexon Updates MapleStory Customer Support Rules

In what many maplers have already dubbed a huge mistake, Nexon has updated the customer support rules for MapleGlobal.maplestory mesos.In an announcement posted yesterday, Nexon promises to change the way GM is (Game Masters) go about investigating violations and imposing infractions. Our Customer Support team has been hard at work reviewing and amending the policies which govern how our Games Masters investigate and take action against players following exploits, hacks and other infractions of our Terms of Service. Our goal was to make this policy more fair and more transparent so that players are no longer confused about any punishment they may have received.